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North Hempstead Residents Can Report Potholes by Calling 311

March 2, 2017
MEDIA CONTACTS: Carole Trottere, Rebecca Cheng, Sam Marksheid, and Vicki DiStefano | (516) 869-7794

North Hempstead Residents Can Report Potholes by Calling 311

North Hempstead, NY – The recent warmer weather is a welcome break from winter’s frigid temperatures, but with the freezing and thawing cycle comes potholes, those harbingers of spring.

Town of North Hempstead Supervisor Judi Bosworth and the Town Board are encouraging residents to report potholes as the highway crews fan out across Town repairing potholes on Town roads.

“The Town’s Highway department is working hard to fulfill our promise to repair pothole requests on Town roads as quickly as possible,” said Supervisor Bosworth. “We also want to remind residents that they can easily report potholes with the ‘My North Hempstead app’, which uses GPS to give our crews the exact location of potholes.”

The Town’s Highway Department fills pot holes with hot asphalt, which is stored inside one of six “hot boxes” that are pulled behind Highway trucks. The “hot boxes” serve as ovens that keep the asphalt at the proper temperature-about 300 degrees. Highway crews prepare the hole by removing any loose debris, and then shovel in the hot mixture, followed by rolling it with a one-ton steam roller.

As of February 24, 2017 the Highway Department has filled 132 potholes proactively and fulfilled almost 100 resident service requests for pothole repair.

Residents can report these potholes by calling the 311 Call Center, submitting through the Town’s website or on the “My North Hempstead” app.

Residents can also request other services using the “My North Hempstead” app and by calling 311. The “My North Hempstead” app is available on Android and iPhone. Residents who would like more information about the Town’s mobile app or who wish to report potholes and request other Town services can call 311 or (516) 869-6311.

Town of North Hempstead Highway crews fill potholes at the Port Washington train station parking lot.


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