Immediate Release Contact: David Chauvin
January 17, 2006 (516) 869-7794
North Hempstead 311 Available During Snow Storms
Manhasset, NY- Supervisor Jon Kaiman and the entire Town Board are proud to announce the newest edition to the 311 system, Town Code Enforcement Department. The 311 call center, the first of its kind on Long Island, is a one stop shop for people to connect with the Town of North Hempstead. The newest edition to the 311 system, coupled by the introduction of GPS systems to code enforcement vehicles is yet another continuation of upgrades and improvements the Town is providing for its Residents. Innovations like these provide a more responsive and accessible Government for Residents.
Taking our Code Enforcement Department live is just another step towards our goal to make Government more accountable for responding to problems in an efficient, professional, and swift manner,” said Supervisor Kaiman. “Now that Code Enforcement is ‘live’ on 311, all Code Enforcement complaints come through a central repository. We have broken down each of the separate categories of code enforcement complaints and provided 311 call takers with some important questions to ask complainants, so that the necessary steps can be taken immediately.
The 311 call takers are trained to provide information, refer calls, or provide service from 8:00AM to 7:30 PM, Monday through Friday. Residents can connect to Town Hall by dialing 311 from any wired landline phone, except Optimum Voice, or Nextel, T-Mobile wireless, and Verizon wireless. Residents not calling from within the Town can dial 516-TOWN-311.
“Although the Town is pleased to provide these services, we advise residents to stay in the comforts of their own homes when at all possible, and off the roads during snow storms and other weather-related emergencies,” said Councilman Wayne Wink. “But if you must leave your home, please exercise extreme caution, and know that the Town will help in any way it can.”